Every year approximately 25-30 million Americans move their place of residence and/or business, but their old addresses often remain in mailer’s databases. As a result, mailings continue to go to old addresses and not the new ones. It is estimated that approximately 5% of all mail is undeliverable because of incorrect addresses. This means lost opportunities, lost sales, and wasted money.

There is a solution. The NCOA^LinkTM System makes available current change of address information that can help reduce your undeliverable mail. Addressing errors are identified and corrected before mail enters the mailstream. Mailers use NCOA^LinkTM to save thousands of dollars that would have been spent on wasted materials and postage. In addition, valuable customer names that would have been lost have been updated to receive current and future mailings

NCOA^LinkTM processing provides additional benefits including Address Standardization and ZIP+4^® Appending, ZIP^TM Correction, Carrier Route Coding, DPV^TM and a CASS^TM Report. We also offer mailers MAX-COA (a proprietary  Change Of Address service) and LACS (Locatable Address Conversion System) processing.

 NCOA Processing is performed by a non-exclusive licensee of the United States Postal Service.